HHHunt Homes Warranty & Customer Care
you receive the keys
At HHHunt Homes, we believe a great homebuilding experience extends well beyond move-in day. Our Customer Care team is here to provide knowledgeable, responsive support and help you feel confident in your new home for years to come.
Every HHHunt home is backed by a Limited 10-Year Insured Warranty through Professional Warranty Service Corporation (PWSC), providing added protection and peace of mind. The PWSC program is underwritten by Steadfast Insurance, a member of the Zurich North America Group and rated “A+” by A.M. Best.
Warranty Service?
Our Customer Care team is here to help. Current homeowners can submit a warranty service request here and find helpful information about caring for their new home.
You can also reach the Customer Care team for your region by phone:Virginia
Phone: 877.290.4210North Carolina
Phone: 866.424.0013Service
If an emergency occurs, please take the appropriate safety precautions or corrective measures to try and reduce damages first, and then contact the appropriate trade partner listed on your Emergency Service Sticker. Once you have scheduled with the appropriate trade partner, submit the emergency request using our Warranty Service Portal. If you do not have access to the “Service” tab in the Warranty Service Portal yet, please report the emergency issue by contacting the Customer Care team.
Every HHHunt home is backed by a Limited 10-Year Insured Warranty, providing added protection and peace of mind throughout your homeownership journey.
Year 1: Coverage includes most construction-related items during your first year of homeownership.
Year 2: Key home systems, including plumbing, electrical and HVAC, are covered during the first two years.
Years 3–10: Major structural components are covered for up to 10 years from the date of closing.
Your warranty documents provide complete details regarding coverage, limitations and exclusions.
You can find your community's HOA contact information in the HHHunt Homes Customer App or in the pre-closing information provided by your New Home Advisor. If you no longer have access to that information, contact your local Customer Care team or submit a Warranty Service Request for assistance.
Current homeowners can submit a warranty service request here.
Warranty Request